Comparison

Front alternative: one price, hosted in Germany, inside Microsoft Teams

Front targets larger support and sales organisations, with plans up to $99 per user. For teams of 3 to 50 people working with Microsoft 365, Teamox is the leaner alternative: all core features in one plan, right inside Teams.

Updated: 8 October 2026

Teamox and Front compared

Front pricing: Starter $19, Growth $59, Scale $99 per user per month (yearly). Teamox: €19.99 per user per month, all core features included.

Teamox vs. Front
Criterion	Teamox	Front
Runs inside Microsoft Teams
German interface and German support
Emails stay in Exchange Online (no copy)
Assign, status, internal notes
Notes with @-mentions and Teams notification
Real Outlook folders, optionally labels
Customer 360 with shop orders and calls
AI draft from thread and your own templates
Reporting at no extra cost
Minimum seats	3 users	2 to 10 users depending on plan
Hosted in Germany, DPA under GDPR
Price per user per month	€19.99	$19 to $99

Front details according to vendor information as of October 2026, without guarantee. “Partly” = only via workarounds, integrations or higher tiers.

Where Teamox and Front differ

One plan instead of tiers

With Front you choose between Starter, Growth and Scale, and many features a customer service team needs every day (reporting, rules, AI, workflows) sit in the more expensive tiers. Teamox has one plan. Only the shop and phone system integrations are add-ons, because not every team needs them. All prices.

At home in Microsoft 365

Front is a separate program with its own login. Teamox runs inside Microsoft Teams, uses the Microsoft account, notifications land in the activity feed. Folders and archive stay in sync in Outlook. Emails stay in Exchange Online, Front copies them into its own platform.

German and GDPR

German interface, German support, hosted in German Azure data centres, data processing agreement included. More under Security and privacy.

Customer context without an integration project

Shop orders and phone calls of the customer appear in Teamox next to the email, linked via the customer number. With Front this needs integrations and usually the higher tier. Customer 360.

When Front remains the better choice

Front bundles SMS, live chat, social media and telephony next to email, has a large partner ecosystem and suits organisations with several hundred agents. If you need that breadth or do not work with Microsoft 365, Front remains the right choice. Teamox is built for teams of 3 to 50 people who want to handle email and WhatsApp inside Microsoft Teams.

Frequently asked questions about switching from Front

Why is Teamox cheaper than Front?

Front tiers features across plans from $19 to $99 per user; reporting, rules and AI sit in the higher tiers. Teamox has one plan with all core features for €19.99 and only two optional add-ons for shop and phone system.

Does Teamox have a minimum number of users?

Yes, 3 users. Front requires 2 to 10 users depending on the plan.

Can Teamox bundle several channels like Front?

Teamox bundles email mailboxes and WhatsApp Business numbers. SMS, social media channels and live chat are not offered. If you need those channels, Front is the right choice.

How do I switch from Front to Teamox?

Connect mailboxes in Teamox, invite the team, work in parallel for two weeks. The emails are there immediately because they live in Exchange. Comments from Front can be exported and handed to us for import.

Front features at a fair price, inside Microsoft Teams.

€19.99 per user, everything included. Try 14 days for free.

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