Comparison
Missive alternative: the shared inbox that lives in Microsoft Teams
Missive is a good tool if your team wants to work in a separate program and does not need a German interface. If you work with Microsoft 365, need German hosting and want the inbox inside Teams, Teamox is the fitting alternative. The comparison in detail.
Updated: 8 October 2026
Teamox and Missive compared
Missive pricing: from 6 users $24 (yearly) or $30 (monthly) per user, Business $36/$45. Teamox: €19.99 per user per month, all core features included.
| Criterion | Teamox | Missive |
|---|---|---|
| Runs inside Microsoft Teams | ||
| German interface and German support | ||
| Emails stay in Exchange Online (no copy) | ||
| Assign, status, internal notes | ||
| Notes with @-mentions and Teams notification | ||
| Real Outlook folders, optionally labels | ||
| Customer 360 with shop orders and calls | ||
| AI draft from thread and your own templates | ||
| Overdue reminders to the whole team | ||
| Chat per conversation | ||
| Hosted in Germany, DPA under GDPR | ||
| Price per user per month | €19.99 | $24 to $36 |
Missive details according to vendor information as of October 2026, without guarantee. “Partly” = only via workarounds, integrations or higher tiers.
Five reasons teams switch from Missive to Teamox
1. No extra program
Missive is its own desktop and mobile app with its own login. Teamox runs as a tab inside Microsoft Teams, signs in with the Microsoft account and sends notifications to the Teams activity feed. On the phone it is part of the Teams app.
2. German, with a German contact person
Interface, help, invoice and support in German. Prices in euros, invoices with VAT, data processing agreement under GDPR included.
3. Emails stay in Exchange
Missive synchronises your mailboxes into its own database. Teamox reads live from Exchange Online and only stores assignment, status and notes. Folders and archive stay in sync in Outlook, resolving archives there too. More under Security and privacy.
4. The customer at a glance
Missive integrations have to be built by you or for you. Teamox shows shop orders (Shopware) and phone calls of the last 60 days (Placetel) with duration and colleague next to the email, linked via the customer number. Customer 360 in detail.
5. AI that knows the thread and your templates
Reply drafts from the whole thread plus your reply templates, summaries of long threads, rules in your own words. With your own OpenAI key, at no extra charge.
What Missive does better
Honestly: Missive has a chat per conversation, can bundle SMS, Instagram and Messenger next to email and has been on the market for many years. If you need those channels or do not have a Microsoft environment, you are well served by Missive. Teamox focuses on email and WhatsApp in Microsoft 365.
How the migration works
- Sign up for Teamox with your Microsoft account, connect mailboxes (four steps).
- Invite the team, assign roles. All emails are there immediately because they live in Exchange.
- On request: export Missive notes and labels via the API and import them into Teamox.
- Work in parallel for two weeks, then cancel Missive.
See also: Front alternative · What is a shared inbox?
Frequently asked questions about switching from Missive
Can I take my Missive data to Teamox?
What is different in Teamox compared to Missive?
What does switching cost?
Can I use both tools in parallel?
Switch from Missive to Teamox.
Same mailbox, new interface in Microsoft Teams. Try 14 days for free, bring your notes along on request.